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Marce87cq
Contributor
Message 1 of 2
‎01-15-2022 09:24 AM

Reembolso y cancelación de servicio

Urge el desembolso que automaticamente realizaron a mi cuenta sin haber vencido pido cancelación de servicio y reembolso Núm. de orden: CS2936435754 eliminar mi cuenta y todo lo relacionado

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Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-15-2022 10:49 AM

Re: Reembolso y cancelación de servicio

Hola @Marce87cq ,

El servicio de renovación automática es parte de nuestra política de "Siempre en Protección". Al aceptar los Términos y Condiciones del software de McAfee, Ud. está dando su acuerdo para tener la suscripción renovada de forma automática cada año. Esta opción garantiza la protección continua contra amenazas y Malware, que se vuelven cada vez más peligrosos en Internet. Nuestra misión es mantenerlo/a a salvo protegiendo todos sus dispositivos sin ninguna interrupción del contrato. La mayoría de nuestros clientes mantienen esta opción habilitada, pero esto no es obligatorio y se puede desactivar en cualquier momento.

Para poder solicitar el reembolso de la renovación, por favor entre en contacto con Soporte:

Link de chat:

https://service.mcafee.com/webcenter/portal/cp/home/contact

Nuestros números de atención y servicio al cliente:

Colombia: 01 800 518 1006

Regards,
Rajiv S

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