cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cyberhag
Level 7
Report Inappropriate Content
Message 1 of 3

Redundant Purchase?

New laptop.  I purchased both McAfee Internet Security AND Virus Scan.  Is this a redundant purchase?  Seems like I installed the Virus Scan software then when I installed the Internet Security, it removed the Virus Scan software and replaced it with the internet security.  So now what?

2 Replies

Re: Redundant Purchase?

Moved this to Consumer > General Discussion.  VirusScan is another name for the antivirus portion of the Internet Security that you bought, it can't be purchased alone.

If you want reassurance go to your account page at http://home.mcafee.com/root/MyAccount.aspx log in and check.

If necessary speak with Customer Service through the link below and they will sort out any anomalies.

It's free by phone or online chat.

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers

Consumer Technical Support (alter Country @ top right as needed)

Consumer Customer Service (Accounts, Billing, Registration, etc.)
Anti-Spyware/Malware/Hijacker Tools

selvan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 3 of 3

Re: Redundant Purchase?

Hi

As Peter suggested Log in to McAfee's My Account ; at the top right Click on Arrow facing down and choose Subscriptions from Drop Down. You will find the list of Active Subscriptions for your account.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community