cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LindaMF
Level 7
Report Inappropriate Content
Message 1 of 3

Recovering the Password Vault data

There have been several discussions on recovering the password data from within the Password Vault using the Password Retrieval Tool, and I've read through those discussions.  However, my problem is not addressed.

My hard drive has crashed! I am in the middle of copying hard drive data from my machine to an external drive before recovering my machine back to it's factory level.  I am trying to identify the FILE LOCATION of the Password Vault so that I can get it to the external drive and then reload back after I re-image and reload Mc Afee.  I know that the new version of McAfee will not support the Vault, but I just want to get the data out of the Vault.  Does anyone know the file location or the name of the file associated with the Vault so I can search.    Many thanks for any assistance!

2 Replies
Aldrin
Level 12
Report Inappropriate Content
Message 2 of 3

Re: Recovering the Password Vault data

Try this KB Doc ID: 100894, check if it helps you…

LindaMF
Level 7
Report Inappropriate Content
Message 3 of 3

Re: Recovering the Password Vault data

I understand the process for recovering the data.  I'm trying to determine the LOCATION of the data without going through the McAfee process.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community