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dadco
Former Member
Message 21 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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To Ex_Brit. Re 27th May Post.

I am still going down your list and I have SUCCESSFULLY reached  " run the preinstall tool"

Where do I find it?

I have searched McAfee and get the message " no results!!   You will remember that when I searched for  "MCPR removal tool " I got the message  " not recognised "

Do you know any reason for my unsuccessful searches?

With your help, I shall continue to persevere. Thank you for your help--look forward to hearing from you.

dadco

Peacekeeper
Message 22 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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Re preinstall just click on the name in the post it is a link or

http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe

When you search the default is the folder you are in, I just click on it after the first serach and search with a blank

                                                   Home General Discussion                remove the Group name and leave it blank

Actually placed Mcpreinstall in search box on this page and get several links to the mcpreinstall.exe file. Strange you say it did not show it.

Message was edited by: Peacekeeper on 29/05/11 7:03:51 PM

Message was edited by: Peacekeeper on 8/06/11 1:58:52 PM
exbrit
MVP
MVP
Message 23 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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As Tony just said, it's a clickable link in that post.

benoit1234
Former Member
Message 24 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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Thank you and Tony for your very fast responses to my post. Much appreciated.

I ended up solving the issue by

a) uninstalling McAfee (18 days left to go in the old subscription)

b) running MCPR cleanup

c) reinstalling McAfee (with a new subscription)

Now I repeated this process a couple times as I had messed around with doing a system restore to a point a month back.  Seemed to work. So I restored back to time when problem occurred, then repeated process again.

Thankfully, no viruses were detected in the process either time.

System seems to be back in good shape.

What a headache.

Hopefully someone can take the shortcut or variations thereof for a faster recovery in the event they get the same  network "unable to connect" issues.

exbrit
MVP
MVP
Message 25 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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Agreed but glad it's OK now.

dadco
Former Member
Message 26 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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Hi

I have at long last now completed all your suggested answers. ALL working fine at the moment.

Matter resolved.

Thank you for your help.    dadco.

exbrit
MVP
MVP
Message 27 of 27

Re: Real Time Scanning suddenly went off and thereafter would not stay on

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Glad it's OK now dadco.  😉

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