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Re: This site can’t provide a secure connection

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--Cliff,

Can you move this somewhere  more appropriate please?   Thanks.

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Peter
Toronto, Canada
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21 Replies
Ramin
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Message 1 of 22

This site can’t provide a secure connection

I am receiving the following message when trying access one particular website national-lottery.co.uk 

This site can’t provide a secure connection

ERR_SSL_PROTOCOL_ERROR

 

 

Please advise of next steps, thanks.

catdaddy
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Message 2 of 22

Re: This site can’t provide a secure connection

Could you please provide a screenshot of the warning? Is this your Browser prompting you?

Moved from Community Support > Consumer > General Discussions

 

Cliff
McAfee Volunteer

Re: This site can’t provide a secure connection

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--I think it's either the address ( https://www.national-lottery.co.uk/ ) or your browser settings as I have no problem going there at all.  I'm using Firefox 57.

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Peter
Toronto, Canada
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catdaddy
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Message 4 of 22

Re: This site can’t provide a secure connection

That was my thinking as well. Hence is why I mentioned (Browser).

Cliff
McAfee Volunteer
catdaddy
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Message 6 of 22

Re: This site can’t provide a secure connection

Moved to Consumer > General Discussions

 

Cliff
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Hayton
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Message 7 of 22

Re: This site can’t provide a secure connection

exbrit and catdaddy are wide of the mark in referring to Firefox.

 

This is a Chrome error message and I've seen it myself, many times.

There is a basic checklist of possible causes in the link below. My own suspicion is that you need to clear SSL states, but best work through the list and see what works. If nothing works, this is a connection issue rather than a certificate issue so you may need to look at what the McAfee firewall is allowing (or not). Try the suggestions and let us know if you still have a problem.

https://comodosslstore.com/blog/easily-fix-err-ssl-protocol-error-on-chrome.html

Hayton
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Message 8 of 22

Re: This site can’t provide a secure connection

This is a Chrome error message, nothing to do with Firefox. I've seen it myself, may times.

Try the suggestions in the following link, in order, and let us know if you still have that problem.

https://comodosslstore.com/blog/easily-fix-err-ssl-protocol-error-on-chrome.html

Hayton
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Message 9 of 22

Re: This site can’t provide a secure connection

Lord knows what this stupid Lithium is doing, I've replied twice to this already and neither reply is showing up in the thread. If you can see them, and I can't, that's another bug to report.

 

Here goes, for the third time :

This is a Chrome error message, nothing to do with Firefox. I've seen it myself, may times.

Try the suggestions in the following link, in order, and let us know if you still have that problem.

https://comodosslstore.com/blog/easily-fix-err-ssl-protocol-error-on-chrome.html

Hayton
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Message 10 of 22

Re: This site can’t provide a secure connection

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