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Maria221
Contributor
Message 1 of 5

REQUEST REFUND

I received an email saying I'd purchased the McAfee 1-year for one device. Please refund me, and remove my auto-renewal mode.  I  have already purchased Macfee total protection using another account. I'd like to get my money refund. 

4 Replies
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 5

Re: REQUEST REFUND

Hi @Maria221 

We kindly request you to contact our support line 866-622-3911 to process your refund request or you could also contact our chat support for assistance. Please click the below link to contact our support.

https://service.mcafee.com/?page=shell&shell=contact-support 

Thanks & Regards
Bharanidharan S

BrauM
Contributor
Message 3 of 5

Re: REQUEST REFUND

I am in the same situation and also would like a refund. I can't call this number and the customer service community does not seem to work for refunds so please help.

Marine Brau

Kumar_suman
Moderator
Moderator
Message 4 of 5

Re: REQUEST REFUND

Hi @BrauM ,

Greetings from McAfee.

I have sent you a private message. Kindly revert back with the required details to help you resolving the Issue.

Regards,

Kumar

Kumar_suman
Moderator
Moderator
Message 5 of 5

Re: REQUEST REFUND

Hi @BrauM ,

Regards from McAfee.

As we discussed on call, we have initiated the refund. Your order number for the refund is #CSCS2912110212.

Regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

 

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