Hello,
my McAfee subscription was just a gift to me last year for a 3device 1 year subscription. However, it was automatically renewed and I want it cancelled. I spent the whole day trying to contact you and dialling the customer support but to no avail since whenever dialled, "it is not yet in service". I hope you can assist me on this, have the renewal cancelled and the auto charge to the credit card refunded.
Please assist me on this.
Solved! Go to Solution.
Hi @Atty_Mara
Greetings from mcafee.
As we discussed on the call, we have initiated the refund from our end. Your refund order number is CS2915186928.
Regards,
Kumar
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Hi @Atty_Mara ,
Greetings from McAfee.
We have sent you a private message. Kindly revert back with the required details to help you regarding refund.
Regards,
Kumar
hello, where can I open the personal message you sent?
Hi @Atty_Mara ,
On the top right corner, you will see an envelop. kindly open the message and reply with the required details.
Regards,
Kumar
Hi @Atty_Mara ,
Greetings from McAfee.
In order to send private message through phone, You can click on my User Name and scroll down to find "send this user a private message".
Kindly send your email address, Phone number and best time to reach you through private message.
Regards,
Kumar
Hi @Atty_Mara
Greetings from mcafee.
As we discussed on the call, we have initiated the refund from our end. Your refund order number is CS2915186928.
Regards,
Kumar
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: