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Eva_89
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REFUND REQUEST FOR AUTO-RENEWAL

Hello. 

I had subscribed for the 1 year program and  my one year subscription was auto-renewed, with 100 euro charge. The thing is that i had turned of the auto-renewal option and an email was sent to me that i had indeed turned it of so i dont know how this happened.

I filled out the 'request a refund' form on the website and it gave me a customer service reference number and a number to call customer support.  But to no avail, I have not been able to get through to customer support and the online chat seems to be of no help.

Looking forward for my problem to be resolved.

With regards,

Eva

1 Reply

Re: REFUND REQUEST FOR AUTO-RENEWAL

Hi @Eva_89 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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