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SiddharthRout
Contributor
Message 1 of 5
‎01-20-2022 01:23 AM

REFUND NEEDED

I just bought McAfee Total protection (3 devices) and I am thoroughly disappointed with this product. How do I ask for the refund?

 

1. Your Mumbai and Bangalore numbers are not working. No one is picking up the phone.

2. Your support page doesn't open so I can't see the email. Nor can I see any numbers where I can call.

3. Your feedback button in the applicaiton is not working.

 

This is really pathetic. I never faced so many problems with a product before. I have uninstalled the product.

 

Please help me with the refund.

 

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4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5
‎01-20-2022 05:26 AM

Re: REFUND NEEDED

Hi @SiddharthRout 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Venkat

 

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SiddharthRout
Contributor
Message 3 of 5
‎01-20-2022 05:55 AM

Re: REFUND NEEDED

Capture.PNG

 

There is no option to "Reply" to your message.

Email: srout AT xpizon.com

Convenient time: Anytime really. I just want my refund.

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Venkat_YM
Moderator
Moderator
Message 4 of 5
‎01-20-2022 06:17 AM

Re: REFUND NEEDED

Hi @SiddharthRout ,

Kindly open the message sent to you by clicking on the subject line and you will get an option to reply  the requested details privately. 

Regards,

Venkat

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Venkat_YM
Moderator
Moderator
Message 5 of 5
‎01-20-2022 08:07 AM

Re: REFUND NEEDED

Hi @SiddharthRout 

Greetings from McAfee.

As we discussed, we have initiated the refund from our end. Your refund order number is CS2944618476

Regards,

Venkat

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