My subscription has been automatically renewed today and £79.99 taken from my bank account. I don't require the service any longer so would like to get this refunded in accordance with the terms and conditions but am unable to contact anyone to get this arranged. Please help and arrange an immediate refund today please
Hi @Lucy1
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
I am unable to open my Private Messages
Send me an email with the information please
I have the same issue. Please help me
hello @Lucy1
to access private message sent by moderator do as follows;
if you are logged in to this community you will see an envelop/mailicon next to your username right upperside.
if you click on this envelop/mailicon you will see the private message overthere.
click on message subject line to open and below of openend message is a reply button ect.
if you don't see this envelop/mailicon try using Edge or Firefox browser.
i am using Edge browser and envelop/mail icon is visible and working. another user that was using different browser switched to Firefox that worked.
does this help perhaps ?
greetings
Hi @Lucy1
Greetings from McAfee.
As we discussed, we have initiated the refund from our end.
Regards,
Krishnamanikandan KS
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