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Louis1
Contributor II
Message 1 of 4

Please refund my auto renewal subscription

Please refund my auto renewal subscription. I already called you twice, but nobody picked up the phone. And, write you twice, one of your team members said he sent me email, but I didn't receive it, either. Could you please help me out? Thank you very much for your help and time.

3 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Please refund my auto renewal subscription

Hi @Louis1,

We sincerely regret the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

Louis1
Contributor II
Message 3 of 4

Re: Please refund my auto renewal subscription

Did anyone receive refund? It seems to me McAfee doesn't want to refund my money! I had called twice and wait for LONG time, but nobody pick up phone. Then, I wrote requests to two representatives and set up call back times per their direction, but nobody call me back, either! I'm not sure what can I do to get my money back. Can anyone who already got your money back give me a tip how to get it? Thank you very much for your help and time in advance! 

AvinashP
McAfee Retired
McAfee Retired
Message 4 of 4

Re: Please refund my auto renewal subscription

Hi @Louis1,

We are assisting customers with their request and I have sent you a private message on the same day, we are yet to receive a response. Please share the requested details to assist you further.

Thanks,
Avinash.

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