cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jjp
Level 7
Report Inappropriate Content
Message 1 of 2

Password Vault ERASED with August 2011 update!!!

The newest update to McAfee Security Center ERASED all of my passwords stored in the "Password Vault"!!!!! If anyone has any suggestions it would be greatly appreciated. I have already contacted McAfee customer support and (as you can tell from the excerpt I have attached) they are useless. Unless McAfee can fix this, I would say this is yet another example of the failed "security" protection McAfee claims to offer.

1 Reply
Former Member
Not applicable
Report Inappropriate Content
Message 2 of 2

Re: Password Vault ERASED with August 2011 update!!!

Hi jjp,

   The agent you spoke with probably had never heard of password vault because it was removed from the product with the 2010 release. I'm not sure why you just got that update.

Here is an FAQ article that contains a recovery utility and instructions. Hopefully, we'll be able to get your passwords back, but no, there is no password vault in the security suite anymore.

How can I access by Password Vault data after my McAfee Security products upgraded

and Password Vault is no longer available?: http://service.mcafee.com/FAQDocument.aspx?id=TS100894

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community