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ASeppelt
Contributor
Message 1 of 3
‎01-02-2022 05:54 AM

Not getting any response. Need refund for auto-renewal and Autorenewal STOPPED

Need refund for auto-renewal charge

Did not want auto-renewal but now I have been billed. Have not used McAfee for many months.  Requesting refund as soon as possible.

REMOVE auto-renewal PERMANENTLY. 

Thank you

ASeppelt

2 people had this problem.
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2 Replies
Pongsathorn
Contributor
Message 2 of 3
‎01-02-2022 06:02 AM

Re: Not getting any response. Need refund for auto-renewal and Autorenewal STOPPED

I also have this problem. I paid first subscription on 2020 which was just 39USD. I was billed 139USD couple of days ago from auto-renewal.

If I was same price I'm ok but 139 is too expensive for 1 year subscription

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Allwyn_GI
McAfee Retired
McAfee Retired
Message 3 of 3
‎01-02-2022 09:22 AM

Re: Not getting any response. Need refund for auto-renewal and Autorenewal STOPPED

Hi @ASeppelt, @Pongsathorn,

Sorry for the inconvenience caused. I have sent you a personal message to both. Kindly check and respond to it.

Regards,

Allwyn I

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