×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
daveanddella
Former Member
Message 1 of 2

New Computer old Subscription loading

My old computer's motherboard went out, so I bought a new computer, how do I get McAfee to load without buying another subscription.

1 Reply
jaymfe
Former Member
Message 2 of 2

Re: New Computer old Subscription loading

Hi,

Open Internet Explorer and login to McAfee account using the link https://home.mcafee.com/Secure/Protected/Login.aspx?ErrCode=PLEASE from your new computer.

Under the My Protection Products section, select the subscription from which you would like a license released.

1.PNG

Find the name of old computer click the Deactivate button to the right.

deactivatesub.JPG

After you have successfully deactivated the license, click on the download button and start downloading and intall McAfee. ( How to install McAfee )

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community