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Chanathip
Contributor
Message 1 of 6
‎04-17-2021 08:41 PM

Need refund

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Hi Moderator
I have already turned off auto renewal via mcafee website and still waiting for my refund which already charged to my credit card on 28/02/2021. I just made the request to Mcafee customer service ,but I can't contact to any staffs by phone number , So I would like to make a request again by this post. 
Best Regards

1 person had this problem.
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Madhan
McAfee Retired
McAfee Retired
Message 5 of 6
‎04-17-2021 10:46 PM

Re: Need refund

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Hello @Chanathip 

We have contacted you and processed refund. Please feel free to contact us if you are willing to purchase McAfee in future.

Regards,
Madhan M

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 6
‎04-17-2021 09:09 PM

Re: Need refund

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Hello @Chanathip 

We are sorry to inform that there is no option to process refund through Community. Please let us know the country you are from so that we can provide the Support Phone number.

Regards,
Madhan M

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Chanathip
Contributor
Message 3 of 6
‎04-17-2021 09:41 PM

Re: Need refund

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@Madhan  Hi Madhan
I am based in Thailand please PM me how to refund
Many thanks

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Madhan
McAfee Retired
McAfee Retired
Message 4 of 6
‎04-17-2021 09:47 PM

Re: Need refund

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HI @Chanathip,

I've sent you a Private Message. Please check and respond.

Meanwhile, you can call 1800-441-2010 from Thailand to get connected to a support representative in order to get refund.

Regards,
Madhan M

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Madhan
McAfee Retired
McAfee Retired
Message 5 of 6
‎04-17-2021 10:46 PM

Re: Need refund

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Hello @Chanathip 

We have contacted you and processed refund. Please feel free to contact us if you are willing to purchase McAfee in future.

Regards,
Madhan M

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Chanathip
Contributor
Message 6 of 6
‎04-17-2021 11:06 PM

Re: Need refund

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Thank you so much for your support

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