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Vern_2
Contributor
Message 1 of 2
‎09-10-2022 09:51 PM

Missing LiveSafe VPN?

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Hi,

I too am missing Live Safe VPN. It's been working fine since 2015. However, now the Live Safe Menu no longer shows it as an option? I have been Auto-renewing Live Safe since 2015 and have never had this problem before. The only change to my CPU settings was the update to Windows 11 five months ago.

Please assist.

Thank you.

Vern_2

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1 Solution

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Venkat_YM
Moderator
Moderator
Message 2 of 2
‎09-11-2022 05:46 AM

Re: Missing LiveSafe VPN?

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Hi @Vern_2 

Greetings from McAfee.

Sorry for the inconvenience caused.

Please perform the below steps and check how it goes.

Ensure windows updates and McAfee updates are up to date.

Remove any 3rd party Anti-Virus products.

Restart all McAfee services in services.msc for steps kindly follow the below steps.

  • Press the Win + R keys on your keyboard, to open the Run window.
  • Then, type "services. msc" and hit Enter or press.
  • Hit the letter M on the keyboard by selecting one of the services under services.msc and you will find all the McAfee services.
  • In McAfee services restart McAfee CSP service and start McAfee firewall Core Service.
  • Restart the computer 

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

 

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1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2
‎09-11-2022 05:46 AM

Re: Missing LiveSafe VPN?

Jump to solution

Hi @Vern_2 

Greetings from McAfee.

Sorry for the inconvenience caused.

Please perform the below steps and check how it goes.

Ensure windows updates and McAfee updates are up to date.

Remove any 3rd party Anti-Virus products.

Restart all McAfee services in services.msc for steps kindly follow the below steps.

  • Press the Win + R keys on your keyboard, to open the Run window.
  • Then, type "services. msc" and hit Enter or press.
  • Hit the letter M on the keyboard by selecting one of the services under services.msc and you will find all the McAfee services.
  • In McAfee services restart McAfee CSP service and start McAfee firewall Core Service.
  • Restart the computer 

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

 

0 Kudos
Reply
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