I use the Mathtype plugin in microsoft word however Mcafee is blocking this application.
I get the warning: "Word can not open document: user does not have access privileges".
How can I solve this problem?
Disable Mcafee real time protection does the doc open now if now might not be a McAfee issue. I assume it is now giving a malware detection warning if so that is another issue.
I did this before going to the forum. I reinstalled windows and all applications one by one. With each application I tried to open the document. I discovered that the incompatibility occurs with McAfee WebAdvisor.
The word document only opens if McAfee WebAdvisor is not installed. I do not know what causes this incompatibility.
Thank you very much for your reply!
A tier 2.5 support tech has been asked to gather details and logs from you. he will then submit them to the WA developers to get this issue addressed. He should be in contact with you soon.
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