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Re: Mcafee Service Host Error Windows XP

Actually disabling netguard is the accepted workaround a 1 minute fix. This seems to fix teh issue till the patch is released. Netguard is a firewall feature.

Re: Mcafee Service Host Error Windows XP

Hello Peacekeeper!

Wooooohooooo ... thank you for updating us about the patch, Peacekeeper! Good news, finally ... And ... here's hoping, eh?

I live in Canada, so can assume we'll be one of the last on the list to receive the patch ... as usual ... which is fine ... *quivery sniffle* ... I am sooooo looking forward to having a 'real' and 'working' computer again!

It's been just brutal having to cyber-limp along all these months.

By the way, thanks for remembering to post about the patch on this thread, too!

Take good care of you.

Erin

Re: Mcafee Service Host Error Windows XP

Mopp1519 did they give you an SR or job number it would be SR8********

Re: Mcafee Service Host Error Windows XP

You can if you want to uninstall Mcafee via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

Go to the mcafee site and change to the australian server and loginto your account. Download from there when I tell you it is there and you will get it immediately rather than waiting.

JaiPrakash
Level 12
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Message 125 of 132

Re: Mcafee Service Host Error Windows XP

Hi All,

We are really apologize for the service host crash Issue and need your cooperation for the same to wait for the patch file which will roll out in the upgraded version of McAfee. We understand it is one of a known issue in McAfee and no fixable workaround, so I need all of you to be patience for the same.

Regards,

Jai Prakash

moop1519
Level 7
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Message 126 of 132

Re: Mcafee Service Host Error Windows XP

Hi,

Most of the numbers got thrown in the garbage,and garbage day was Friday.But then I realized I still had a Mcafee account so I phoned them and got this information.

May 11    877673681

May19     881159766

May 23    883019651

May 29     885546663

When You phone teck support they act like they are not aware of the problem,They say nothing about a patch coming out and want to take over your computer,only to return it with more problems.

Mcafee is a good company I have had many good years with them .But someone should tell teck support what is going on.

If they had just told me to disable net guard. and a fix was coming I would still be with mcafee.

PS If you need more information regarding my account please PM me.

Re: Mcafee Service Host Error Windows XP

I agree; had there been any sort of assurance at all that they were aware of the problem and actively working to fix it, that might have helped.  But after six months of this ridiculous situation, I'm done and gone - uninstalled McAfee two days ago after a very long and, until recently, happy relationship.  I had disabled Netguard a few months ago, which stopped the error messages, but I was still getting the spikes that would slow everything down and prompt my husband, way across the room, to ask, "Why is your computer louder than the TV?"

Downloaded BitDefender, which is far less expensive, am on Day Two and loving it.  Not only is my computer quiet and calm, but suddenly my email messages are downloading at warp speed!  I had turned off the email spam blocker on McAfee, since I use MailWasher to preview my messages, but still they always downloaded slowly (about one per second, which sounds fast until you're watching it).  Now I'll get 40 messages in 5 seconds or less.  Zoom!  Couldn't be happier. 

Sorry we had to part ways, McAfee, but, just because you managed to cut a deal that gets your software bundled with new computers, that doesn't mean you're the best option out there.

Re: Mcafee Service Host Error Windows XP

OK It downloaded on my XP test box that had its Mcafee installed via the Aussie server so if you want you can uninstall properly via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.e xe

then logonto the mcafee site and change to teh Au server and loginto your account. Install Mcafee and reboot and let us know it issue with XP and mcsvhost errors fixed.

I suggest 1 user first try it as it is a bit of work. If you already installed from the Au server try update (it is throttled so might take a few attempts). It should update VS to build 302 and change the SC and Firewall builds as well.

stephe
Level 8
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Message 129 of 132

Re: Mcafee Service Host Error Windows XP

My system is a Dell Pentium D running Windows XP Media Center

Edition Version 2002 with Service Pack 3, and Internet Explorer

8.0.6001.18702 and Firefox 10.0.2

I do not have the current version of Firefox because of a glitch

that conflicts with System Restore.  The relevant information is

below:

http://www.mozilla.org/en-US/firefox/11.0/releasenotes/

https://bugzilla.mozilla.org/show_bug.cgi?id=730285

| ! UNRESOLVED

| Windows: The use of Microsoft's System Restore

| functionality shortly after updating Firefox may

| prevent future updates (see 730285)

Due to getting a virus two years ago, I now unplug my Ethernet

cable every time I go offline or am online reading a long

document. Also, I open my Juno e-mail program before connecting

to the Internet because Juno's built-in browser, based on

Internet Explorer, defaults to Juno's webpage, which sometimes

has malware due to improper vetting of third party advertisers;

if I open Juno before accessing the web, the program will not

open Juno's startup webpage.

When I wake up in the morning or return from work, I plug in my

Ethernet cable, then update McAfee manually.

Two months ago, I had a problem where every other manual update

caused the McAfee Firewall to go down, which would make me pull

out the Ethernet cable, turn the firewall back on, then put the

Ethernet cable back in, whereupon McAfee would incorrectly tell

me that McAfee had been updated.  I would then manually update

McAfee a second time, and things went as they should.

Eventually, this manual update got better, where my firewall went

down only once every two or three days.  Around this time, I

started to get these McAfee Service Host errors.

Then, the manual update problem that caused the McAfee Firewall

to go down vanished, to be replaced by McAfee Service Host errors

announcements causing my Internet Explorer and Firefox connection

to crash.  When I went to Control Panel > Network Connections, I

found that my Ethernet connection had not crashed, because I

could still send and receive e-mail via Juno, so the problem was

specifically related to Internet Explorer and Firefox.  I would

try to open Internet Explorer and Firefox again and again over

the next 5 or 10 minutes, and if that didn't do it, would

re-boot.

I then accessed the McAfee Communities Forums, where it was

suggested that users turn off Netguard.

Why in the world would anyone want to turn off Netguard?  

I have had risky connections successfully blocked by Netguard,

so it obviously serves a purpose as a component of anti-malware

protection.

I then read that one way to reconnect to Internet Explorer and

Firefox was to turn off McAfee Firewall and then turn it back on,

but to be sure to be on a safe web page when doing so.

I can go one better: pull out your Ethernet able, turn off McAfee

Firewall, then turn on McAfee Firewall, then put in your Ethernet

cable.  Presto, problem solved, and no worries about risky web

pages, either. 

I suggest not turning Netguard off.  I wonder why McAfee techs

are being so cavalier about suggesting turning Netguard off.

Message was edited by: stephe to fix a typo. on 6/1/12 12:32:38 PM CDT

Message was edited by: stephe on 6/1/12 12:42:13 PM CDT

Message was edited by: stephe on 6/1/12 3:37:09 PM CDT

Re: Mcafee Service Host Error Windows XP

Well if you are running siteadvisor I would expect it to detect what netguard does as both use trusted source data. All null now as the patch was released to aussie users last Tuesday  and will be released to US/UK next Tuesday provided all goes well.

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