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selvan
McAfee Retired
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Message 151 of 170

Re: Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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All,

Am looking forward to see any similarities in terms of Installed Applications or Windows environment or both. Please post back the info which requested in previous reply.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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as requested:

Dell tower

System: Intel Core i5-3330 CPU @ 3GHz, Ram 8GB

Windows 8, 8.1, 10

Let me know if you need other info

I do not know what you are referring to here: "Smart messaging aimed at your Install rather than general installs. Usually a popup within the Graphics User Interface."

I am still trying to determine how I can repeat the McUICnt.exe call on demand.  Sometimes it will happen after a reboot or wake-up, but not always, and sometimes it repeats after 3 hrs to the second, again - not always.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Next to Mozilla/Firefox, and unless I looked in the wrong place, I have only one program common to those of Jameskyker's listing in post #48:

Microsoft Visual Studio 2010 Tools for Office Runtime (x64)  10.0.50903

ispalten
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Message 154 of 170

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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I'm chiming in here on this one too.

My 'situation' appears to be a little bit different, although it does appear to be McAfee doing the focus stealing. In my case it happens usually within a few minutes of booting and the desktop coming up fully usable. I can't pin a specific time on it. I do NOT see it all the time either as I do not have a window focused when it happens sometimes I'm sure. I've seen it happen random times well after boot.

Usually I am either reading my e-mail using Thunderbird within a few minutes of booting or browsing the web using Firefox.

Capture.JPG

This is a Dell XPS 8700. The version of McAfee I am using IS the Dell version, which tends to trail behind the standard Live Safe version that others use.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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I mean that smart messaging pops up messages that refer to your install ie Vulnerability scanner has finished a scan etc not messages in the task bar

Leaving further comments to Selvan to ask

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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I am having the same issue as the OP. Here is my system information:

  • Windows 10 Pro x64
  • Core i7-4770K CPU
  • 8 GB RAM

McUICnt stole focus at 2:23 PM and 8:23 PM today. I don't know if it also stole focus at 5:23 PM because my focus logger was not running at that time. No notification or window is shown when the focus is stolen. The Windows event log does not show anything at this time either.

Please let me know if you need any more information.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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As mentioned it is caused by the smart messaging module that McAfee has confirmed. But without logged support calls and log dumps when the issue happening I do not think it will get fixed as the call volume is negligible and only a few here are mentioning it.

best to call support and have the focus program mentioned early on installed. You may need to escalate the issue and from what I gather reinstalling no fix.

Check post 48 and see if any common programs

can you look into this please

selvan
McAfee Retired
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Message 158 of 170

Re: Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Hi All,

It looks like we are seeing many versions of the issue. Here's what we could try

1. Look into the one that most users face

2. Check if it could be replicated in our lab environment

3. Once replicated, we could investigate further

Re: Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Here is the list of programs on my machine, collected using the same command as that of post 48. Interestingly, I don't have McAfee Total Security, only McAfee AntiVirus and McAfee WebAdvisor:

Tools for .Net 3.5

Adobe Acrobat Reader DC

Adobe AIR

Adobe AIR

Adobe Download Assistant

Adobe Download Assistant

Adobe Refresh Manager

AI Suite 3

Android SDK Tools

Apple Application Support (32-bit)

Apple Software Update

Application Insights Tools for Visual Studio 2013

ASUS Boot Setting

Asus Sonic Suite Plugins

AzureTools.Notifications

Battle.net

Behaviors SDK (Windows Phone) for Visual Studio 2013

Behaviors SDK (Windows) for Visual Studio 2013

Blend for Visual Studio 2013

Blend for Visual Studio 2013 ENU resources

Blend for Visual Studio SDK for .NET 4.5

Blend for Visual Studio SDK for Silverlight 5

Build Tools - x86

Build Tools Language Resources - x86

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Corsair Hydro Series 7289 USB Device (Driver Removal)

Corsair Link

Corsair Link(TM) USB Dongle (Driver Removal)

Cppcheck 1.68

Dotfuscator and Analytics Community Edition

EndNote X7

Entity Framework 6.1.1 Tools  for Visual Studio 2013

Evernote v. 6.1.2

EVGA PrecisionX OC

FAHClient

Geeks3D FurMark 1.15.1.0

Git version 1.9.5-preview20141217

Google Chrome

Google Cloud Printer

Google Drive

Google Update Helper

Google Update Helper

Guild Wars 2

Heaven Benchmark version 4.0

Intel(R) Chipset Device Software

Intel® Security Assist

IntelliJ IDEA 14.1.5

Java Auto Updater

JetBrains PhpStorm 8.0.2

JetBrains PyCharm 2016.1.3

Kit SDK de vérification de Visual Studio 2012 - fra

Kits Configuration Installer

LocalESPC Dev12

LocalESPCui for en-us Dev12

Malwarebytes Anti-Malware version 1.70.0.1100

McAfee WebAdvisor

McAfee® AntiVirus

Memory Profiler

Memory Profiler

Microsoft .NET Framework 4 Multi-Targeting Pack

Microsoft .NET Framework 4.5 Multi-Targeting Pack

Microsoft .NET Framework 4.5 SDK

Microsoft .NET Framework 4.5.1 Multi-Targeting Pack

Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)

Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps

Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU)

Microsoft .NET Framework 4.5.1 SDK

Microsoft Advertising SDK for Windows 8.1 - ENU

Microsoft Advertising SDK for Windows Phone 8.1 XAML - ENU

Microsoft Advertising Service Extension for Visual Studio

Microsoft ASP.NET and Web Tools 2013.4 - Visual Studio 2013

Microsoft ASP.NET MVC 4 - Visual Studio 2013 - ENU

Microsoft ASP.NET MVC 4 Runtime

Microsoft ASP.NET Web Frameworks and Tools - Visual Studio 2013 - ENU

Microsoft ASP.NET Web Pages 2 - Visual Studio 2013 - ENU

Microsoft ASP.NET Web Pages 2 Runtime

Microsoft Azure Mobile Services SDK

Microsoft Azure Mobile Services Tools for Visual Studio - v1.3

Microsoft Azure Shared Components for Visual Studio 2013 - v1.3

Microsoft Azure Tools for LightSwitch for Visual Studio 2013 - June 2014 Update - v2.4

Microsoft C++ Azure Mobile SDK for Visual Studio 2013

Microsoft C++ REST SDK for Visual Studio 2013

Microsoft Exchange Web Services Managed API 2.1

Microsoft Expression Blend SDK for .NET 4

Microsoft Help Viewer 2.1

Microsoft Help Viewer 2.1

Microsoft Keyboard Layout Creator 1.4

Microsoft LightSwitch for Visual Studio 2013 Core

Microsoft LightSwitch for Visual Studio 2013 CoreRes - ENU

Microsoft LightSwitch for Visual Studio 2013 v4.5 Tools

Microsoft LightSwitch for Visual Studio 2013 v4.5 ToolsRes - ENU

Microsoft LightSwitch v4.5 SDK

Microsoft NuGet - Visual Studio 2013

Microsoft Office Developer Tools for Visual Studio

Microsoft Office Developer Tools for Visual Studio ENU Language Pack

Microsoft Portable Library Multi-Targeting Pack

Microsoft Portable Library Multi-Targeting Pack Language Pack - enu

Microsoft Report Viewer Add-On for Visual Studio 2013

Microsoft SharePoint 2013 Developer Tools for Visual Studio 2012 Nuget Package

Microsoft Silverlight 5 SDK

Microsoft SQL Server 2012 Data-Tier App Framework

Microsoft SQL Server 2012 Management Objects

Microsoft SQL Server 2012 T-SQL Language Service

Microsoft SQL Server 2014 Management Objects

Microsoft SQL Server 2014 T-SQL Language Service

Microsoft SQL Server Data Tools - enu (12.0.41012.0)

Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1)

Microsoft SQL Server System CLR Types

Microsoft System CLR Types for SQL Server 2012

Microsoft System CLR Types for SQL Server 2014

Microsoft Visual C++  ARM Libraries

Microsoft Visual C++  x64 Libraries

Microsoft Visual C++  x64 Native Compilers

Microsoft Visual C++  x64 Native Compilers - ENU Resources

Microsoft Visual C++  x64-arm Cross Compilers

Microsoft Visual C++  x64-arm Cross Compilers - ENU Resources

Microsoft Visual C++  x64-x86 Cross Compilers

Microsoft Visual C++  x64-x86 Cross Compilers - ENU Resources

Microsoft Visual C++  x86 Libraries

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

Microsoft Visual C++ 2012 32bit Compilers - ENU Resources

Microsoft Visual C++ 2012 Compilers

Microsoft Visual C++ 2012 Compilers - ENU Resources

Microsoft Visual C++ 2012 Core Libraries

Microsoft Visual C++ 2012 Core Libraries

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030

Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.60610

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030

Microsoft Visual C++ 2012 x86-x64 Compilers

Microsoft Visual C++ 2013 32bit Compilers - ENU Resources

Microsoft Visual C++ 2013 Compilers

Microsoft Visual C++ 2013 Compilers - ENU Resources

Microsoft Visual C++ 2013 Core Libraries

Microsoft Visual C++ 2013 Core Libraries

Microsoft Visual C++ 2013 Extended Libraries

Microsoft Visual C++ 2013 Microsoft Foundation Class Libraries

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501

Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005

Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005

Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005

Microsoft Visual C++ 2013 x86-x64 Compilers

Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210

Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210

Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24210

Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24210

Microsoft Visual Studio 2013 Add-in for Windows Phone

Microsoft Visual Studio 2013 Add-in for Windows Phone - ENU Language Pack

Microsoft Visual Studio 2013 Devenv

Microsoft Visual Studio 2013 Devenv Resources

Microsoft Visual Studio 2013 Diagnostic Tools - x86

Microsoft Visual Studio 2013 IntelliTrace (x86)

Microsoft Visual Studio 2013 IntelliTrace Front End

Microsoft Visual Studio 2013 Preparation

Microsoft Visual Studio 2013 Profiling Tools

Microsoft Visual Studio 2013 Shell (Minimum)

Microsoft Visual Studio 2013 Shell (Minimum) Interop Assemblies

Microsoft Visual Studio 2013 Shell (Minimum) Resources

Microsoft Visual Studio 2013 Team Explorer Language Pack - ENU

Microsoft Visual Studio 2013 XAML UI Designer

Microsoft Visual Studio 2013 XAML UI Designer - ENU

Microsoft Visual Studio Premium 2013

Microsoft Visual Studio Premium 2013 - ENU

Microsoft Visual Studio Professional 2013

Microsoft Visual Studio Professional 2013 - ENU

Microsoft Visual Studio Ultimate 2013

Microsoft Visual Studio Ultimate 2013

Microsoft Visual Studio Ultimate 2013 - ENU

Mozilla Maintenance Service

MSI Afterburner 4.3.0 Beta 4

MSXML 4.0 SP3 Parser

Mumble 1.2.10

MySQL Connector Python v2.0.4 for Python v3.4

Notepad++

NVIDIA Stereoscopic 3D Driver

OCCT 4.4.2

Office 16 Click-to-Run Extensibility Component

Office 16 Click-to-Run Localization Component

Open XML SDK 2.5 for Microsoft Office

Plex Home Theater

PowreShellIntegration.Notifications

PreEmptive Analytics Visual Studio Components

Prerequisites for SSDT

Prerequisites for SSDT

Pulse Secure 5.1

Pulse Secure Setup Client Activex Control

Python Tools Redirection Template

Realtek High Definition Audio Driver

Release Management for Visual Studio 2013

ResearchSoft Direct Export Helper

RivaTuner Statistics Server 6.4.1

RStudio

SDK de comprobación de Visual Studio 2012 - esn

SDK Debuggers

Sid Meier's Civilization V

Skype™ 7.24

Steam

SteamVR Performance Test

Team Explorer for Microsoft Visual Studio 2013

Team Fortress 2

TeamViewer 11

TeXstudio 2.11.0

TypeScript Power Tool

TypeScript Tools for Microsoft Visual Studio 2013

Update for  (KB2504637)

Update for Microsoft Visual Studio 2013 (KB2932965)

VirtualCloneDrive

Visual F# 3.1 SDK

Visual F# 3.1 VS

Visual Studio 2012 Verification SDK

Visual Studio 2012 Verification SDK - chs

Visual Studio 2012 Verification SDK - enu

Visual Studio 2012 Verification SDK - ita

Visual Studio 2012 Verification SDK - jpn

Visual Studio 2012 유효성 검사 SDK - kor

Visual Studio 2012 驗證 SDK - cht

Visual Studio 2012-Verifizierungs-SDK - deu

Visual Studio 2013 Update 4 (KB2829760)

Visual Studio Extensions for Windows Library for JavaScript

Vive

Vive

VIVE Software

Vive_Phone_Services

ViveDriver Installer

Viveport VR Client

VS Update core components

WampServer 2.5

WCF Data Services 5.6.0 Runtime

WCF Data Services Tools for Microsoft Visual Studio 2013

WCF RIA Services V1.0 SP2

Windows App Certification Kit x64

Windows Azure Tools for LightSwitch for Visual Studio 2013 - v2.1

Windows Phone 8.1 SDK - ARM

Windows Phone 8.1 SDK - Desktop

Windows Phone 8.1 SDK - x86

Windows Phone 8.1 Tools for Visual Studio 2013

Windows Phone 8.1 Tools for Visual Studio 2013 - ENU

Windows Phone 8.1 Tools for Visual Studio Professional 2013

Windows Phone 8.1 Tools for Visual Studio Professionald 2013 - ENU

Windows Phone SDK 8.0 Assemblies

Windows Runtime Intellisense Content - en-us

Windows Software Development Kit

Windows Software Development Kit DirectX x86 Remote

Windows Software Development Kit EULA

Windows Software Development Kit for Windows 8.1

Windows Software Development Kit for Windows Store Apps

Windows Software Development Kit for Windows Store Apps DirectX x86 Remote

Windows XP Targeting with C++

WinSCP 5.5.6

World of Warcraft

Xming 6.9.0.31

Пакет Visual Studio 2012 Verification SDK - rus

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Although I appreciate the effort that the community moderators have done to deal with this issue, I wish to share what McAfee's official stance is when you take the suggestion to call up.

I've called McAfee literally almost a dozen times on this issue.  Every single time I pointed them to this thread and the request that we provide log dumps and other evidence of this problem.  Every single time I was told that this was NOT a McAfee issue.  I used Process Hacker to show them logs of the issue happening.  I once had the higher level technician on my computer with me at the exact time it happened so that he could see it and also witness the corresponding logs showing that the process was responsible.  I was told they would send it up to their engineers for further examination.

And every single time I would get a follow-up call telling me that it must be a virus, that it must be a problem with my windows installation, or something else.   Every time I pointed them to this thread and the others talking about the same thing.  When they had control over my computer and could see my screen, I would literally bring up this thread to prove to them that this is an acknowledged issue.  And every time was like the very first time they'd ever heard there was a thread on their forums, or that this problem even existed.

They finally had somebody who told me that doing a clean install would fix this problem.  Let me be clear what that means: wiping your hard drive and basically starting over on a computer from scratch.  It takes a tremendous amount of time to get the computer back to a place where you can actually work on it, get your documents back, your programs, and your settings.  I asked them to verify that they knew this would fix the problem.  They told me they knew it would.  It was the only solution.  So I bought it.  I did a clean install.  As you can probably guess, the problem was not solved.  Within three hours of reinstalling McAfee, the problem recurred.

I've had another 3-4 calls since then.  They continue EVERY SINGLE TIME to pretend that I am the only one with this issue, that it doesn't exist, and EVERY SINGLE TIME they act surprised when I point them to this thread and the others like it.

This also happened earlier today.  The only difference is that the higher level technician finally told me that since it only happens to 3 or 4 people, it's not a priority and no attempt will be made to fix it.  I pointed out that it'll never be more than 3 to 4 people because even when I mentioned this thread repeatedly in every call, they always acted like it was for the first time.  They are seemingly steadfast in their refusal to acknowledge the issue.  When they finally do, the official response was "We have no plans to fix it."

So let me tell you the only way to solve this problem, and what I wish I had read in this thread before I literally wasted 20-30 hours trying to work with McAfee and deal with a clean installation.

The only way to fix this problem is by uninstalling McAfee and finding another antivirus program. 

If it's not that big of a deal to you, then keep using McAfee and keep losing focus.  If it is a big deal, don't waste any more of your time and use the one sure method of fixing the problem.  I certainly wish that's what somebody would have written here, so I'm doing it to hopefully help those of you who come later.

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