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gedocoin
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McAffee virus definitions are not updating

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Hi. I am using paid McAffee antivirus on my QNAP device. McAffee’s update server link is http://update.nai.com/products/commonupdater

I live in Moscow, Russia. Unfortunately, this server is not available in Russia due to restrictions from McAffee side. I can access to update server from my desktop PC via VPN only, but I do not have VPN on my QNAP NAS, so I cannot update virus definitions.

So, are there any possibilities to update virus definitions?

1 Solution

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Re: McAffee virus definitions are not updating

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Hi @gedocoin 

Greetings from McAfee.

We would like to inform you that only McAfee enterprise products are supported for NAS storage devices .

For more information we request you to follow below link 

McAfee VirusScan Enterprise for Storage

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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1 Reply

Re: McAffee virus definitions are not updating

Jump to solution

Hi @gedocoin 

Greetings from McAfee.

We would like to inform you that only McAfee enterprise products are supported for NAS storage devices .

For more information we request you to follow below link 

McAfee VirusScan Enterprise for Storage

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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