Hi.
I recently uninstalled McAfee because it was having issue updating; however, when I tried to reuninstall it, the installer said there was a download error:12029. I've tried to download the files again, but I keep getting the same error. I'm positive I completely removed all the files relating to the old McAfee, too.
Thanks to anyone who can help me out.
Hi knick,
1. You can try to run the MCPR tool. from link below
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. Restart the computer
3. Open Internet explorer, Click on Tools, Internet Options -> Advanced -> Reset
4. Ran the Pitool from the link below
http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe
5. If you are using Windows Vista or Windows 7 restart the computer else if you are using Windows XP go to step 6
6. Try to download McAfee again..
Revert back if the same problem occurs.
Thank you
Regards
Mahesh CJ
Thank you for the help!
I'm afraid to say even after I followed your instructions, I'm getting the same error message from the McAfee installer. (Would it have something to do with the fact I use Firefox instead of Internet Explorer?)
Do you think it may not be installing because I also have Spybot - Search and Destroy and Malwarebytes' Anti-Malware?
Message was edited by: knick on 12/25/09 10:38:51 AM CSTHi,
The other antivirus software can make the Download Manager unable to access the Internet.
I would suggest you to uninstall the other security softwares from control panel as well as its files and folders from C:\program files and common files.
Restart the computer and tap pressing the F8 keys while restarting , from Windows advanced boot menu select safe mode with networking. (Ignore this step if you are on a wireless connection)
Then Try installing again,
Regards.
Dinesh K
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