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jarchr0099
Contributor
Message 1 of 4

McAfee uninstalling issue on Windows How to solve?

I am a Windows user, and I use McAfee as a security purpose but sometimes I had faced scanning issue some of my external HDD files not scanned by McAfee also some of my downloaded files are corrupted by McAfee, and now I tried to uninstall it for install the new and paid version McAfee antivirus which I get by my new laptop, but the problem is that I can't uninstall mcafee , and I got some error code while uninstalling, suggest me what should I do for now. 

3 Replies
sivasubramanian
Moderator
Moderator
Message 2 of 4

Re: McAfee uninstalling issue on Windows How to solve?

@jarchr0099 

Please do share the error code and the screenshot of the error that is displayed while removing McAfee. . Also try the the steps outlined in our article to remove McAfee.

Regards
Siva

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Sarath
Contributor II
Message 3 of 4

Re: McAfee uninstalling issue on Windows How to solve?

Hi @jarchr0099

To remove McAfee from a PC running windows we can run McAfee Consumer Product Removal Tool (MCPR)

Link: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

Regards,
Sarath

Peacekeeper
Message 4 of 4

Re: McAfee uninstalling issue on Windows How to solve?

Also sometimes it works better when you uninstall or run the mcpr removal tool in safe mode.

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