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Re: McAfee stops running

Yes they are also selling theirs and the real estate agent is not a nice guy. So Dad is intervening a bit.

Hayton
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Message 32 of 59

Re: McAfee stops running

damurrs wrote:

Is there anything I can do to keep this on their radar and moving forward?

I've heard nothing since I last posted but no need to give me that nudge I asked for. I've put down a question for the call later asking for an update. Now all we need is for someone to  look at the questions *before* the call so they can have an answer ready.

Hayton
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Message 33 of 59

Re: McAfee stops running

Latest on this is that it's been pushed up to the development team who have not, so far, come back with an answer to our questions.

damurrs
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Message 34 of 59

Re: McAfee stops running

Thanks Hayton.  I'm hoping the development team follows through.

Art

damurrs
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Message 35 of 59

Re: McAfee stops running

Hi Hayton.  Any word from the development team?

Art

Hayton
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Message 36 of 59

Re: McAfee stops running

No word from them. I should have asked about this in the last call but it slipped my mind. It'll go on the agenda for the next call - I'll do it now. I don't think I'd get an answer if I tried the direct approach, they all seem to be busy with something - possibly to do with the Win8 release.

Re: McAfee stops running

Just to let you know, I have the same problem - haven't been able to run a full McAfee scan for months and months because of this fault. Any update?

Re: McAfee stops running

From a quick Google Search I see that this is a common issue across the board of A/V scanner manufacturers.   The best answer I have found so far was on AVG - in standby or sleep mode the A/V still protects you but cannot run a scheduled scan because the hard drive is powered down and the software can't access the necessary files.

I suspect that Microsoft have made changes in the way sleep mode is handled as the OS's progressed through Vista to 7 and onwards, making it a true sleep, i.e. nothing active other than basic protection functions.    After all the main purpose of it is to save power.

It would be nice however if VirusScan had a setting to put the machine into sleep mode (or turn it off) once the scan had finished.

Perhaps someone wants to make a Product Suggestion?

https://community.mcafee.com/community/home/ideas

.

Message was edited by: Ex_Brit on 31/10/12 7:56:05 EDT AM

Re: McAfee stops running

Thanks Peter - that's my understanding too, but a bit annoying if McAfee hasn't been able to work with MS to come up with an answer. Ah well....

Re: McAfee stops running

Well at least appears that we aren't alone, others have the same problem.  I think a product suggestion might be in order and that should come from one of you guys.   Meanwhile I'll suggest it to the beta QA Lead that I deal with to see if they've ever thought about it in the beta development.

Message was edited by: Ex_Brit on 31/10/12 8:20:52 EDT AM
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