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findit89
Level 7
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Message 11 of 71

Re: McAfee Total Protection Corrupts Any Browser?

I understood why you moved the message.  Sorry but I just did not understand that reply.  Looking forward to the update with the correction.

Re: McAfee Total Protection Corrupts Any Browser?

been having this issue here for about two weeks on one desktop computer more so than the laptop. I don't think it is that the browser is corrupt but that McAfee is locking up and the firewall is shutting down access.
It has been unusual in that some access (Like Facebook) will work for a time but other site URLs aren't accessible.

Reboot:  the only recourse. Unless I disable the McAfee.

catdaddy
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Message 13 of 71

Re: McAfee Total Protection Corrupts Any Browser?

As I stated earlier , this issue is being investigated by our internal Tier 2.5 Technician/Engineer. I would think at some point he will (Update)  his progressDuring the interim you can contact Technical Support as it is free of charge 24/7. Please save your (Service Request Number) in case you need to escalate it beyond a Tier 1.

https://service.mcafee.com/webcenter/portal/cp/home/contact

All the very best

CD

Cliff
McAfee Volunteer
findit89
Level 7
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Message 14 of 71

Re: McAfee Total Protection Corrupts Any Browser?

For me McAfee affected only browsers.  I could continue to work in other applications on-line that are not browsers.  Very strange.  Really surprised this had not affected many more to cause a loud outcry on the blogs.

frmichelv
Level 7
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Message 15 of 71

Re: McAfee Total Protection Corrupts Any Browser?

Hi all,

It seems the trouble affect only browsers. When I had the problem The browsers could only access to the website of my provider.

I Wonder if the problem is linked to the use of Google Chrome or Google.com. I noticed some changes on the display of a query.

Since Ysterday (after I have update McAfee) everything is OK. I'll send a  new post if I still experience problems.

frmichelv
Level 7
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Message 16 of 71

Re: McAfee Total Protection Corrupts Any Browser?

It seems to work. I'll post a message if I get any trouble.

I have send an eMail to technical support in France. They asked me to call them but I'm at work that's why I searched on forums. The case # is 00105672.

Best regards

Michel

catdaddy
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Message 17 of 71

Re: McAfee Total Protection Corrupts Any Browser?

Thank you Michel

Regards

Cliff

Cliff
McAfee Volunteer

Re: McAfee Total Protection Corrupts Any Browser?

Yes, definitely same problem here. Once a browser hangs, all other browsers won't work either. You have to reboot to fix the problem for awhile. I've just deactivated real time scanning and not had the problem for awhile.

catdaddy
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Message 19 of 71

Re: McAfee Total Protection Corrupts Any Browser?

I recommend to (Not) disable your Real time Scanning, as it leaves you vulnerable to infections

Cliff
McAfee Volunteer

Re: McAfee Total Protection Corrupts Any Browser?

No kidding, really

The problem is that if I leave real scanning on right now, the PC is essentially unuseable since it will hang within 10 to 20 minutes of browser usage. My guess is that many people are having this problem and just assuming that it is something else and don't report it. I've had it for a couple of weeks now and until I tripped over someone who said turning off real time scanning fixed the problem, I was just getting more frustrated.

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