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vanmichael
Former Member
Message 1 of 3

McAfee Scanner service and Cloud AV using 100% CPU

Hi,

I raised a case on this last week and remote support never materialised. I see lots of people having CPU issues. How do i shut down McAfee to stop this happening - my laptop is melting! Then how do we fix this properly!

Thanks

Sarah

2 Replies
stanisluv
Contributor III
Message 2 of 3

Re: McAfee Scanner service and Cloud AV using 100% CPU

Try to reinstall McAfee using 3rd party uninstaller. For example: Revo Uninstaller.

selvan
McAfee Retired
McAfee Retired
Message 3 of 3

Re: McAfee Scanner service and Cloud AV using 100% CPU

Hello Sarah

Please post back the ticket number that you received from tech Support representative for me to review. You might want to check if there is any conflicting 3rd Party AV software or its traces that could cause this.

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