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bawdyn
Former Member
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Message 1 of 14

McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

Hi,

I'm really angry and frustrated with how McAfee Internet Security does its updates. I just lost hours of work because it decided to reboot for an update without warning about an hour after I had selected 'Remind me Later' to the update pop-up.

I know there is an option to disable updates, but the problem with that is there doesn't seem to be any distinction between updates to the virus signatures and updates to the program. What I would like is for the definitions to update automatically, but I want to check for program updates at a time I am ready for a reboot. If that isn't possible, I would like to disable the auto reboot so I don't lose my work again.

Does anyone know if either of these is possible? Thanks in advance for any help you can give.

N

13 Replies
catdaddy
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Message 2 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

The only time McAfee should require a 'Reboot' is if there is a (Upgrade) to a newer build. Try leaving on (Automatic)

and set it to wait until your PC is idle before performing any tasks,scans,updates.

Cliff
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catdaddy
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Message 3 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

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Cliff
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catdaddy
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Message 4 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

Genrally speaking McAfee polls for updates every (4) hours. And usually updates the 'Engine Versions' once a day.

Basically setting it to wait till you are idle, should prevent it from updating while you are working. Of course as long as your Computer is on.

I forgot to add...Navigation/General Settings and Alerts/General Settings/ check the box to set it.

Hope this helped

All the Best,

CD

Cliff
McAfee Volunteer

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

I've never know the software force an update like that unless you've accidentally clicked the option to allow it to happen in X minutes, or infection was present.  I would check that it wasn't clearing malware...look under Navigation > Quarantined and Trusted Items to see if anything has been caught.  If not then I suggest asking Technical Support why that would happen. Contact Support

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

Sorry I meant to say, "....force a reboot like that...."

bawdyn
Former Member
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Message 7 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

Yes, it did the reboot to install an upgrade that it found during its automatic update process (build 14.0.7080 dated yesterday). It first gave me a pop-up (lower left of the screen just above the system tray) that had buttons for 'Reboot Now' and 'Remind me Later'. I selected 'Remind me Later', but about an hour later the PC rebooted without warning (ie the pop-up did not appear again prior to the reboot). I know it was the updater that did the reboot because I found the entry for the reboot in the Event Viewer that stated it was initiated by mcupdatemgr.exe.

I did have it set as you suggest, Automatic, PC idle.

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

That's odd.  I haven't seen that in mine when I selected that option, mind you I haven't waited too long to do it.

I would call Support if it happens frequently though.

catdaddy
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Message 9 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot

Hmmmm..Then go into 'Update Settings' and choose your preference.

Cliff
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bawdyn
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Message 10 of 14

Re: McAfee Internet Security - Update Only Definitions or Disable Update Auto Reboot


Ex_Brit wrote:



I've never know the software force an update like that unless you've accidentally clicked the option to allow it to happen in X minutes, or infection was present.  I would check that it wasn't clearing malware...look under Navigation > Quarantined and Trusted Items to see if anything has been caught.  If not then I suggest asking Technical Support why that would happen. Contact Support


I checked and there are no items in any of the lists in 'Quarantined and Trusted Items'.

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