Hi, I have got a problem with removing McAfee, I have downloaded clean up but it ran incomplete.
I have attached my log
thanks,
Daria
I would redownload MCPR and rerun it this after a reboot.
Will point a tech to thread if above not work
Hi, I have tried to redownload MCPR it still did not work, I have attached the log
This not the beta by chance? Will get a high level tech to look at your issue
Message was edited by: Peacekeeper on 26/01/11 6:25:59 AMno, this is not a beta version
Hi Daria,
Could you please let me know the following information;;
How is your computer connected to internet ? (dsl/wireless/cable)
Do you encounter any issues while reinstall McAfee applications ?
Hi Dinz,
My computer is connected through wireless,
I did not reinstall any applications, I wanted to remove mcAfee. I have downloaded mcpr twice, but it did not work
Hi Dinz, I have got wireless connection.
I have not downloaded any applications.
I have tryed to download mcpr twice, but it did not work
Hi Daria,
Greeting...
I sugessest you to try these steps to check if it helps.
Can you try deleteing the McAfee folders from below mentioned locations and try running MCPR again.
IN Xp:
C:\Program Files\McAfee
C:\Program Files\common files\McAfee
C:\Documents and setting\All users\application data\McAfee
In Vista & Win 7
C:\Program Files\McAfee
C:\Program Files\common files\McAfee
C:\program Data\ McAfee
Note:
the files may have been hidden so enable the hidden files and folders options from Tool> Folder Options> View
Also please navigate to
In XP:Start> All programs> Accessories>System tools> Scheduled Tasks and delete MCCleanUp if you have any.
In Vista it sold be named as task scheduler and delete MCCleanUp if you have any
Run Mcpr once the restart the computer and run it again. let us know how it goes!!!!
I believe cleanup incomplete happens because of some very older traces or permission issues in the Computer.
Regards
Idris
Hello Daria,
Sounds like there are some issues in Windows Installer, to resolve this issue please follow these steps:
Try the above and let us know the status
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