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sparhwak
Contributor
Message 1 of 4
‎01-01-2013 10:04 AM

McAfee AntiVirus Plus 2013 will not activate

Hey, I just bought my McAfee AntiVirus Plus 2013 but after I put the CD into the computer, it takes forever to load and gives me no response at all. What should I do?

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3 Replies
exbrit
MVP
MVP
Message 2 of 4
‎01-01-2013 10:09 AM

Re: McAfee AntiVirus Plus 2013 will not activate

Do other CD's open or play normally on your machine?

What operating system and service pack is this and is it totally up to date with Windows Update?

Do you have any other security software installed, if so have you removed it and used whatever removal toold they may offer?

Also are you logged in as an Adminstrator-level user?

Message was edited by: Ex_Brit on 01/01/13 1:10:23 EST PM
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sparhwak
Contributor
Message 3 of 4
‎01-02-2013 02:18 PM

Re: McAfee AntiVirus Plus 2013 will not activate

THX, I think i got it, i have to turn off window defender in order to install McAfee.

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exbrit
MVP
MVP
Message 4 of 4
‎01-02-2013 02:22 PM

Re: McAfee AntiVirus Plus 2013 will not activate

The installer should turn it off automatically anyway.  If it doesn't mwork can you answer the other questions I asked?

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