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speederidge
Former Member
Message 1 of 4

Mc Afee re-install - installation keeps stalling

Hi any help would be appreciated - decided to re-install Mc Afee after the real time scanning and safe search options kept turning themselves off as soon as i clicked to turn them on. The re-install keeps stalling at stage 3, any ideas?

stall.JPG

3 Replies
Peacekeeper
Message 2 of 4

Re: Mc Afee re-install - installation keeps stalling

1 uninstall former version as per

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

ie add remove programs and features then run MCPR then reboot and reinstall McAfee.

Or after reinstall install in safe mode with networking

Peacekeeper
Message 3 of 4

Re: Mc Afee re-install - installation keeps stalling

Also ensure windows updates are fully updated as is Internet explorer as Mcafee uses the latter. Make sure all flash and such utilities are fully uo to date as well

user_118535
Former Member
Message 4 of 4

Re: Mc Afee re-install - installation keeps stalling

Is the issue resolved? Please let me know if you are still facing this issue.

Regards,

Manoj

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