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Duffeb
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Kudos to @Bharani_BD and @AvinashP for Customer Service & Refund Assistance!

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Since many seem to be posting about Refund issues, wanted to post again and say, Be Patient!

I too was frustrated after calling (on hold 2.5 hrs) and then posted in this forum. Overnight received message from @Bharani_BD  asking for contact info.  Then later that day, @AvinashP followed up with message. Finally received call from @AvinashP and he processed my refund over phone in 5-mins.

Based on the number of posts in forum concerning refunds, they are clearly very busy.

Stay patient! If you have legitimate refund request, they will take care of you.

Thanks to both for their assistance - and restoring a bit of my faith in peoples willingness to do the right thing! 

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AvinashP
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Re: Kudos to @Bharani_BD and @AvinashP for Customer Service & Refund Assistance!

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Hi @Duffeb,

Thank you for understanding and sharing your experience with us, we are glad to assist you with  your request. Feel free to get in touch with us if there are any other concerns.

Thanks,
Avinash.

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AvinashP
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Re: Kudos to @Bharani_BD and @AvinashP for Customer Service & Refund Assistance!

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Hi @Duffeb,

Thank you for understanding and sharing your experience with us, we are glad to assist you with  your request. Feel free to get in touch with us if there are any other concerns.

Thanks,
Avinash.

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