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Isn't this strange?

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I have used McAfee protection for about five years and never received a warning that an email attachment was dangerous and should not be openend until the day before yesterday,  An email came on that day from a colleague in the USA with an attachment from one of his friends.  (The colleague regularly sends me emails with attachments from his friend.)  This time the attachment came with McAfee's dire warning.

And yesterday I got an email from the secretary of a charity in England with two attachments concerning the charity's program for 2013.  Both attachments came with the same grievous warning from McAfee.

Apart from those two emails I have not received any emails with attachments in the last couple of days.

Is it possible that an error has crept into the system?  It seems odd that after five years I should suddenly get three warnings in two days about attachments from completely unrelated sources,  But then, you never know.

(I could not work out from the web where in McAfee to address this question, so I joined this group to look for advice,)

Thank you.

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Re: Isn't this strange?

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I got on the phone to a Technical Adviser this morning, and he took over the reins for a couple of hours, uninstalled part of the program, reinstalled it, carried out various tests and handed the reins back to me.  Everything is in working order.

Thanks for your help!

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Re: Isn't this strange?

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It's possible a recent update tightened up security in the email scanning area but I wans't aware that had happened, most likely a certain type of threat has just been added to the database and the software was acting on that.     If a technician spots this post he would be able to advise you better on that score, but in the meanwhile Technical Support is free to phone or chat online with and available via Useful Links at the top of this page.

Re: Isn't this strange?

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you didn`t say 2 things:

1) What was in attachments

2) Which program shows you that wranings: Anti-Spam or Virus-Scan.

Re: Isn't this strange?

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Thanks.  I'll phone the UK number when their office opens on Monday morning.

Re: Isn't this strange?

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Thanks.

The first arrachment was a video, probably forwarded round the block from one person to another.  The other two were almost certainy a couple of  Word pages typed by the small Society's Honorary Secretary on her pc.  I'll write to her and ask her if any other Members received alerts warning them against opening the agenda attachments,

All three alerts warned of "viruses, spyware and other potentially damaging programs.

Re: Isn't this strange?

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If the warning said 'may be dangerous' or words to that effect then it was just that, a warning.

Re: Isn't this strange?

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I got on the phone to a Technical Adviser this morning, and he took over the reins for a couple of hours, uninstalled part of the program, reinstalled it, carried out various tests and handed the reins back to me.  Everything is in working order.

Thanks for your help!

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Re: Isn't this strange?

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Good.  All the best ;)

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