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Eileen1
Contributor
Message 1 of 2
‎12-05-2021 06:11 AM

Is it actually impossible to get a refund?

Having followed the online links to request a refund only to be told it’s via telephone request only, has anyone ever managed to actually get through and received a refund? I’ve so far spent 3 hour only hold ( three separate occasions) and have never managed to talk to anyone. From what I can see that’s the normal I’m wondering do I just except that this company are a law onto themselves and give up?

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Kumar_suman
Moderator
Moderator
Message 2 of 2
‎12-05-2021 06:22 AM

Re: Is it actually impossible to get a refund?

Hi @Eileen1 ,

Greetings from McAfee.

We regret the inconvenience caused. I have sent you a private message. kindly respond with the required details to help you regarding refund.

Regards,

Kumar

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