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Sicnarf
Contributor III
Message 1 of 7

Is McAfee installed or not?

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Purchased a "key card" from Amazon for Total Protection 2016.

I read and followed the instructions.

After the uninstall, the computer was restarted.

The install began.............the install ended and I was told I was now protected.

There is an icon on the desktop showing all is good.

About 30 seconds after I was told the installed worked I got an e-mail with a link

telling me

"Thank you for choosing McAfee. Here are your download links. You can use them to easily protect more devices and access additional features available with McAfee® Total Protection. Just open this email on the device you want to protect and start downloading — there’s no extra charge to take advantage of it.

The link took me to my account.

I do not have a smart phone or tablet I wish to protect. I do have two other computers I want to protect.

What "other" features will I be downloading and WHY is it issuing another serial number?

Please give me a simplified explanation.

Thanks

Sic

Message was edited by: Moderator to remove direct links to your account

1 Solution

Accepted Solutions
catdaddy
MVP
MVP
Message 2 of 7

Re: Is McAfee installed or not?

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Hi G McM,

                The Pop-Up is Legitimate. It is simply offering you the Link to install your (Password) Manager. Which is a compliment/additional layer of protection that comes with your Annual subscription. In addition you can of course protect your other devices/computers should you decide to in the future.

                 ( Truekey requires it's own personal serial number to install )

                  I hope this answers your Question.

All the very Best,

Volunteer Moderator

-CD

Cliff
McAfee Volunteer

View solution in original post

6 Replies
catdaddy
MVP
MVP
Message 2 of 7

Re: Is McAfee installed or not?

Jump to solution

Hi G McM,

                The Pop-Up is Legitimate. It is simply offering you the Link to install your (Password) Manager. Which is a compliment/additional layer of protection that comes with your Annual subscription. In addition you can of course protect your other devices/computers should you decide to in the future.

                 ( Truekey requires it's own personal serial number to install )

                  I hope this answers your Question.

All the very Best,

Volunteer Moderator

-CD

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 7

Re: Is McAfee installed or not?

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​,

                 Could you kindly apprise us if you feel that your question has been (Answered)? Or if you need further assistance?

Thank You,

-CD

Community Moderator

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 4 of 7

Re: Is McAfee installed or not?

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I removed that link as it led directly to your account downloads.

---

Peter

Moderator

Sicnarf
Contributor III
Message 5 of 7

Re: Is McAfee installed or not?

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Thanks for the service now would you tell me where the "link" was?

I only recall putting in the quote from the e-mail I received.

Was the link buried in the quote?

Thanks

exbrit
MVP
MVP
Message 6 of 7

Re: Is McAfee installed or not?

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In the line:

The link took me to my account.

The words my account were put in by me to replace a link that led directly inside your account.   😉

catdaddy
MVP
MVP
Message 7 of 7

Re: Is McAfee installed or not?

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​,

                    I am glad that you understand now

All the Best,

-CD

Moderator

Cliff
McAfee Volunteer
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