I purchased the McAfee Antivirus but am having a hard time getting it to download. It keeps saying "Installation incomplete. We couldn't install any of the security features incluced with your software." Please help, I'm not very tech savvy!!
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First make sure you have no other Security Applications installed, to include Windows Defender if your OS is Windows 10. It unlike prior OS has Anti-Virus Capabilities as well. Kindly follow these Guidelines/Instructions to properly do a Clean install. How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft
If you still have issues, you can of course contact Technical Support 24/7 at no cost: https://service.mcafee.com/webcenter/portal/cp/home/contact Online Chat\Phone being the most expedient.
All the best,
Cliff
Moderator
Consumer Products
Hi Megan,
Please go through the below article which is more relevant to the error message that you posted
Note that Tech Support is always available 24x7 at https://service.mcafee.com
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