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JanH
Contributor
Message 1 of 3

I wish to cancel my subscription

I live in Australia and am unable to call Customer Support.  I thought that my subscription had been cancelled but noticed $194.95 deducted from my account for auto-renewal.  I do not wish to have my subscription renewed and want it cancelled and my money refunded to me.  Any help you can give me is appreciated.

2 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 3

Re: I wish to cancel my subscription

Hi @JanH 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support

Regards
Hari

smith18
Contributor
Message 3 of 3

Re: I wish to cancel my subscription

If you have a subscription to a McAfee product, you will receive product updates and upgrades during the term of your subscription 1-888-570-1595 to cancel McAfee subscription. Apps that are active and have a valid subscription automatically check for updates and upgrades and download them when they become available.

To get the most out of your subscription, we recommend that you enable auto-renewal. With auto-renew, your subscription will automatically renew one month before it expires. If you choose to cancel auto-renewal, you will receive a renewal notification one month before your subscription expires.

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