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SweetMartabak
Contributor
Message 1 of 3
‎01-27-2022 08:46 AM

I want full refund

Dear McAfee,

The antivirus just renewal my subscription without noticing / alert me

I want full refund

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2 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 3
‎01-27-2022 09:02 AM

Re: I want full refund

Hi @SweetMartabak,

We are sorry for the inconvenience caused. We have sent you a private message. Kindly check and respond to it.

Greetings,

smita kumari

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Smita_Kumari
Moderator
Moderator
Message 3 of 3
‎01-27-2022 09:26 AM

Re: I want full refund

Hi @SweetMartabak ,

As per our discussion, we have initiated the refund. Your service request number is 1-96324441.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,

Smita Kumari

 

 

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  Subscription, Free Trial, Pricing and Automatic Renewal Terms:

  • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection (e.g. 1 month or 1 year).  Once your first term is expired, your subscription will be automatically renewed on an annual basis (with the exception of monthly subscriptions, which will renew monthly) and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
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  • You can cancel your subscription or change your auto-renewal settings any time after purchase from your My Account page. To learn more, click here.
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  • Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $124.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged. ​

 **Free Benefits With Auto-Renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
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