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zezuke
Level 7
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Message 1 of 4

I kind of don't know what to do...

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So I've had a problem with several computers at home on which I had McAffee installed. By some misfortune I had to format them both and I wasn't able to uninstall it first.

Now, one of my pc's has the antivirus registered but since I couldn't uninstall the other two licenses stayed registered and I can't register to the new OS's!

Does anyone know what I can do to be able to register in the other pc?

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Dinz
Level 16
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Message 2 of 4

Re: I kind of don't know what to do...

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Hi zezuke,

To deactivate a license from your current McAfee subscription and release the license for use with a different computer, use the steps mentioned here. After deactivating the computer you no longer use, please logon to your mcafee account here : http://us.mcafee.com/root./login.asp and reinstall the application your new pc and you should be alright.

Please get abck if any issues.

Thanks,

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3 Replies
Dinz
Level 16
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Message 2 of 4

Re: I kind of don't know what to do...

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Hi zezuke,

To deactivate a license from your current McAfee subscription and release the license for use with a different computer, use the steps mentioned here. After deactivating the computer you no longer use, please logon to your mcafee account here : http://us.mcafee.com/root./login.asp and reinstall the application your new pc and you should be alright.

Please get abck if any issues.

Thanks,

zezuke
Level 7
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Message 3 of 4

I kind of don't know what to do...

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That's it, thanks a lot (:

Dinz
Level 16
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Message 4 of 4

I kind of don't know what to do...

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You re welcome

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