My McAfee livesafe install has an 8GB log file that I can't delete. There are no log cleaning settings in the program that I can find, and the file itself is access-locked, so it can't be deleted easily. How can I get rid of this? Secondly, what is allowing the file to bloat so badly in the first place that can be fixed?
Attachment shows a screenshot of the file in question...
You haven't created a vault with file lock have you?
or had support run a log collecting program to sort out an issue and they activated verbose logging?
If selvan does not reply soon call support
I have an idea how to delete the file but best wait till we see what Selvan says the file is.
Reading old posts 1 says it is a log of firewall events in so in Firewall \ firewall history deselect lo events. Really I have it selected so unless you are being hit heavily I cannot see it building so high.
Sigh...I inadvertently moved this thread to (Spanish) Consumer General Discussion. Not hard to to make a mistake,as both are together. Will tag someone whom monitors this area to move to Consumer (General Discussion).
Have contacted Marina from Spanish Support.
Yes, I just sent Marina a DM asking her to move it there for me, as I have no permissions in Spanish Support;)
Ah...:) I see it has been moved! Thanks..
If you enabled Firewall Event logging try disabling it and observe the file size over a period of time. Verbose logs are not generally access locked and should get deleted in a jiffy. If you still have apprehensions its best to contact Support so that the issue can be analysed better.
Thanks for all the replies everyone. I have check the following:
Vault with File Lock: I do not have this option in McAfee Live Safe, so I assume it's off, and I haven't intentionally used it even if it is on.
Firewall Logs: Logs were turned on to log all events. I can't imagine that I have 8GB of stuff going on in this area though. The file is so large I can't open it, easily, even with sublime text reader. Regardless, I have shut this off. If it is correct that the firewall log would not be deletion protected, then this is not the issue because the log file is not deletable, with the following error: "The action can't be completed because the file is open in McAfee Home Network"
Are there any other options before I proceed with the uninstall/reinstall route? I'm concerned that it will simply keep happening if I can't find the actual solution.
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