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RachelV
Contributor
Message 1 of 2
‎09-14-2021 01:15 AM

How do you delete a device from your account?

Hi

I hope someone can help me.  I want to delete a device from my account which I no longer own, but can't find a way to do this.

I have tried contacting support but I get as far as the option to 'Click to Start Chat' and it won't let me click on the button!

If someone could help me in any way that would be great!

Many thanks.

Rachel

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1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2
‎09-14-2021 03:27 AM

Re: How do you delete a device from your account?

Hi @RachelV 

We regret for the inconvenience caused.

When you uninstall your McAfee software from a device, you might need to remove the device from My Account. You might also need to deactivate the device in My Account if it is not deactivated automatically. Kindly refer the below article for the steps to remove the devices from My Account.

Deactivate a device on home.mcafee.com

Regards,
Sudharsanam G

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