cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RachelV
Level 7
Report Inappropriate Content
Message 1 of 2

How do you delete a device from your account?

Hi

I hope someone can help me.  I want to delete a device from my account which I no longer own, but can't find a way to do this.

I have tried contacting support but I get as far as the option to 'Click to Start Chat' and it won't let me click on the button!

If someone could help me in any way that would be great!

Many thanks.

Rachel

1 Reply

Re: How do you delete a device from your account?

Hi @RachelV 

We regret for the inconvenience caused.

When you uninstall your McAfee software from a device, you might need to remove the device from My Account. You might also need to deactivate the device in My Account if it is not deactivated automatically. Kindly refer the below article for the steps to remove the devices from My Account.

Deactivate a device on home.mcafee.com

Regards,
Sudharsanam G

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community