Well hopefully Manoj or Jai will be back soon.
Hi vivekksaini,
If you are getting a BSOD after installing McAfee and upon the consequent reboot . Please restore the pc again to get it to normal condition .
Run the McAfee removal tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe.
Run the McPreinstall tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe
Reinstall the products
Before restarting the computer ;
I would be more interested to know the status of this issue . Kindly keep me posted if you have further issue along with the service request number that you received via chat support so as we could help you get this taken care ,.
Regards,
Message was edited by: Dinz to add links on 12/9/11 10:04:58 AM GMT-06:00
Thanks Dinesh. I have tried this once minus the pre installation thing. I will try it again as you suggested.
Can you please confirm if I need to upgrade by Atheros (AR5B93 Network Adapter) driver and Broadcom Netlink Gigabit Ethernet drivers as a part of/ prerequisite to this process?
WAITING FOR YOUR REPLY BEFORE STARTING THIS THING
Atheros version (current): 2.0.0.74
Broadcom version: 12.2.2.2
Biggest problem is that upgrading Atheros to 8.0.0.238 makes McAfee installation smooth without BSOD on restart but Network Adapters stop working after it.
Hi Dinesh. I followed all the steps you suggested. But here's the glitch:
Under HKEY_LOCAL_MACHINE\SYSTEM\ there was no folder named CurrentControlSet02. Instead there were following folders ControlSet001, ControlSet002 and CurrentControlSet. mfefirek and mfeavfk folders were available in CurrentControlSet folder. I changed the image path to C:\windows\system32\drivers\mfeavfk.sys in CurrentControlSet folder only.
Restarting the system threw BSOD again. So I had to restore again. What shall I try next?
P.S As I asked in my previous post, shall I upgrade the drivers for newtwork adapters before doing the exercise you suggested?
Atheros version (current): 2.0.0.74
Broadcom version (current): 12.2.2.2
Hi Dinz
Any update on my problem?
Vivek
HI Vivek,
This is weird, can you please click on my avatar image and send me a private message with your convenient day and phone number so as we could reach you and isolate the issue .
Regards,
Hi Dinesh
Still waiting for a solution. If you can leave me a number and time for a any day after today I can contact you. I am available between early morning to 11 pm India time. Shouldnt take much of your time.
Regards,
Vivek
Hi Vivek,
We happened to reach you at the number today at 10 AM EST (sometime back) and as you were unavailable , please expect a call from our team today evening at 7 PM EST
Regards,
Thanks. I'm waiting for Prabhakr or some one else to call. Please do call when you guys find time or share some suitable number I can call you guys on.
I'm waiting in case anyone is calling now - Thanks again
They are trying to call you so why not post the hours you'll be available and your location or click on their name and send them a private message. No numbers publicly here please.
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