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ColinJax
Contributor
Message 1 of 5

Having problems with right click virus scan

Hi

I cant get the right click virus scan to work. I right click on the file in File Explorer (Windows 10) and it gives me the option to scan, appears to work, and then the result says 0 files scanned successfully and no virus found.

Any ideas? Thanks in advance.

Colin

4 Replies
denomod
Contributor
Message 2 of 5

Re: Having problems with right click virus scan

having same problem did you get solution yet.

ColinJax
Contributor
Message 3 of 5

Re: Having problems with right click virus scan

No, nothing yet. I’m hoping this might bump it!

Glyn_Curtis_007
Contributor
Message 4 of 5

Re: Having problems with right click virus scan

I'm having the same problem and am very disappointed in Mcafee for not replying at all! How crap is that?

Peacekeeper
Message 5 of 5

Re: Having problems with right click virus scan

Testing mine at this time says scanned 1.  Ran it on the whole program data folder said scanned 30165 files but says scanned no processes which is wrong.. I think I reported this over a year ago so will wait and see if a mod comments if not will pass this onto the manager of the program.

Check in security history  (My Info tab) what it says.

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