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petervandijk
Contributor
Message 1 of 3

Hard drive replaced with file lock after crash

Hello everyone, thanks for reading, I hope I can get a clue to what is going on.

What happened: I play an online game (dark souls 3) and at the moment of multiplayer interaction my pc freezes and I get a blue screen with stopcode UNEXPECTED STORE EXCEPTION, which I learn points to a problem with the harddrive.

When I restart the computer I see that the game I played doesn't register as installed anymore in Steam and my 😧 drive is replaced with the mcaffee logo, titled 'McAfee kluizen' (McAfee vaults).

When I open it it lets me make vaults as drives.

I have no clue what could have happened or what I could do, hopefully someone here has and can help me out.
Thanks in advance.

2 Replies
petervandijk
Contributor
Message 2 of 3

Re: Hard drive replaced with file lock after crash

Oops! I see I accidentally made an emoticon:P.
I meant D drive.
Allwyn_GI
McAfee Retired
McAfee Retired
Message 3 of 3

Re: Hard drive replaced with file lock after crash

Hi @petervandijk,

Sorry for the inconvenience caused. I have sent you a personal message. Kindly check and respond to it.

 

Regards,

Allwyn I

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