×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ChaseS
Former Member
Message 1 of 5

Full Scan finds nothing second time around???

I completed a full scan using McAfee Security Center and it found 5 trojans.  However, I couldn't figure out how to get rid of them and I was forced to restart my computer due to automatic updates popping up.  So I came back to my quarantined files and they were gone.  I rescanned again (full scan)  and it found nothing!  I am scanning once more hoping it will find them but I doubt it will.  Can someone please tell me why it can't find anything now or how to actually get rid of them?  As far as I know I have Antivirus Plus,  the icon is still sitting on my desktop.

4 Replies
ChaseS
Former Member
Message 2 of 5

Re: Full Scan finds nothing second time around???

Yea I did a full scan again and nothing...They are definitely still there so it's just not detecting them.

user_102835
Former Member
Message 3 of 5

Re: Full Scan finds nothing second time around???

People seem to have good luck running the free versions of www.malwarebytes.org and www.superantisyware.com.  They seem to find things mcafee misses.  I've run them both and they do find adware and spyware that are missed by mcafee.

CrazyChuck
Former Member
Message 4 of 5

Re: Full Scan finds nothing second time around???

Hi ChaseS and, c.o.b.b. ,

I'm interested in knowing if c.o.b.b. suggestion of "malwarebytes and, superantisyware worked for you ChaseS ?

Message was edited by: CrazyChuck on 1/15/10 4:44:03 PM CST
user_102835
Former Member
Message 5 of 5

Re: Full Scan finds nothing second time around???

From the McAfee home, hit advanced menu, Reports and Logs, View Logs, Detection Log.  See if the Trojans are listed and what McAfee did with them.  ie, Repaired, Removed, Detected or Excluded.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community