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lgshultz
Level 7
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Message 1 of 3

Freeze during scan

My pc freezes when scanning the c drive.  Even in a custom scan.  It freezes somewhere in the winsxs directory.  It seems to freeze when scanning ieframe.dll. Any suggestions?

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flogger
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Re: Freeze during scan

Try to scan on safemode. It works.

lgshultz
Level 7
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Re: Freeze during scan

That didn't work.  It usually freezes in one of the sinsxs folders.  Somewhere in one of the x86_microsoft-windows-ie directories.  Not always the same one.  Sometiems in the jsprofilerui.dll, ieframe.dll, iertutil.dll, or one of the  ie.dll files.  I was contacted by mcafee.  Was told it wasn't a mcafee issue, it was a microsoft issue.  I'll try them later.

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