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alexalves
Level 7
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Message 1 of 3
‎01-26-2022 07:24 AM

FALSE: Removal request - VirusTotal detected by McAfee

Hey there!

McAfee detected a malicious file, BehavesLike.Win32.AdwareAdload.wc, on VirusTotal. I am requesting the review of the file, alongside the removal of the flag from VirusTotal and from your database.

Here's the link to VirusToral: VirusTotal - File - e7546a5a0575305ab35c7f9ecd437611f14615a617110b0bb2234486e0357a5d

Domain name: metropolecontabil.com.br

Thank you!

Kind regards

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2 Replies
Venkat_YM
Moderator
Moderator
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Message 2 of 3
‎01-26-2022 08:29 AM

Re: FALSE: Removal request - VirusTotal detected by McAfee

Hi @alexalves ,

 Please kindly check the given link for more information to submit false positive.

How to submit false positives to McAfee 

For any further techincal assistance kindly contact our chat support.

 

Regards,

Venkat

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alexalves
Level 7
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Message 3 of 3
‎01-27-2022 03:23 AM

Re: FALSE: Removal request - VirusTotal detected by McAfee

Hi Venkat, 

I've read the article before, but since I don't use McAfee antivirus and don't have it installed I was wondering if you guys couldn't run the file, as it's a legitimate file it wouldn't be a problem. In any case, the false positive is being flagged by McAfee on VirusTotal so it wouldn't even make sence for me to scan it on my machine anyway. 

Thanks in advance,

Alex

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