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Quarang
Contributor
Message 1 of 4

Customer support page is blank, can't request a refund

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Basically, topic. When i navigate to the customer support page as suggested under Refund section in FAQ - i'm just getting a blank page with the feedback badge. Tried a few browsers, didnt help.

1 Solution

Accepted Solutions
Hari_durairaj
Moderator
Moderator
Message 2 of 4

Re: Customer support page is blank, can't request a refund

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Hi @Quarang 

We are sorry for the inconvenience caused. We request you to clear the browser cookies, cache and retry. Kindly update us the status.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards
Hari

 

View solution in original post

3 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 4

Re: Customer support page is blank, can't request a refund

Jump to solution

Hi @Quarang 

We are sorry for the inconvenience caused. We request you to clear the browser cookies, cache and retry. Kindly update us the status.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards
Hari

 
Quarang
Contributor
Message 3 of 4

Re: Customer support page is blank, can't request a refund

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Hello,

The page is still blank.

Screenshot from 2022-05-20 16-08-47.pngScreenshot from 2022-05-20 16-08-39.pngScreenshot from 2022-05-20 16-08-33.pngScreenshot from 2022-05-20 16-08-23.pngScreenshot from 2022-05-20 16-08-10.pngScreenshot from 2022-05-20 16-03-46.pngScreenshot from 2022-05-20 16-03-38.pngScreenshot from 2022-05-20 16-03-05.png

Thanks for response 🙂

Venkat_YM
Moderator
Moderator
Message 4 of 4

Re: Customer support page is blank, can't request a refund

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Hi @Quarang 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

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