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Delaware41
Contributor
Message 1 of 5

Contacting McAfee

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I have a question about my account but have not been able to contact McAfee.  I can find no telephone numbers, even though under My Info, it says "We're here for you Check out our support site online or call us".  How do we calll withour a telephone number?  I have tried to use chat, but have never been able to get anyone, even after the countdown says 1 minute or less, I have waited for an hour and still no contact.  Please help!

1 Solution

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Smita_Kumari
Moderator
Moderator
Message 2 of 5

Re: Contacting McAfee

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Hi @Delaware41 

Greetings from McAfee

We are really sorry for the inconvenience caused, for any assistance feel free to reach us on 866-622-3911(US/Canada). You can also reach to us our consumer support team by accessing the below link.

McAfee Consumer support

Regards,

Smita Kumari

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4 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 5

Re: Contacting McAfee

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Hi @Delaware41 

Greetings from McAfee

We are really sorry for the inconvenience caused, for any assistance feel free to reach us on 866-622-3911(US/Canada). You can also reach to us our consumer support team by accessing the below link.

McAfee Consumer support

Regards,

Smita Kumari

Delaware41
Contributor
Message 3 of 5

Re: Contacting McAfee

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Thanks for the response, but all I can get at 866-622-3911 is a recording with options and cannot get a response from the options.

Peacekeeper
Message 4 of 5

Re: Contacting McAfee

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Usually you follow that support link and firstly fill in your country or language. You then fill in what is the issue and at the end of the details you should be given a phone number. At least that was how it worked last time I used it.

Re the number not working that is a mod issue

guitarhead
Contributor
Message 5 of 5

Re: Contacting McAfee

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That's not solved.  The problem is still there, for all of us

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