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Checking for application updates at 0%

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I've noticed recently that "Checking for application updates" seems to be constantly running and never changes from 0% complete.

I don't think the scheduled Vulnerabilty Scan has run for several weeks now.  That is to say I haven't noticed the customary high Disk usage every second Friday when it does run.

During the past years I've never been notified that an update has been found.  (Updates are not set to be automatically installed.)

I'm running SecurityCenter 16.0 R18 last updated May 2019.

I'm running Windows 10.

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Re: Checking for application updates at 0%

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Reinstalled McAfee.  It's running Version 16.0 R43 with Component updates dated today.  I successfully ran a Vulnerability scan with, as usual, no updates.

The functionality of this version is different from the previous one so it will take a bit of time to become familiar with it.

I monitor this version for the next couple of weeks to see it through scheduled scans.

Thanks for you help.

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Kumar_suman
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Re: Checking for application updates at 0%

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Hi @bobs_picks ,

Greetings from Mcafee.

The McAfee Version you are running on your computer is very old. We request you to follow the below steps to update your PC and security.

  • Install windows update. make sure your windows is up-to-date.
  • Uninstall McAfee using MCPR
  • reboot the PC
  • Reinstall Mcafee

For further assistance, reach out to our consumer support by accessing the below link/

McAfee Consumer support

Regards,

Kumar

Re: Checking for application updates at 0%

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My copy of McAfee was supplied by my Internet Provider.  Does this affect the uninstall/reinstall process?

Windows Updates is always installed and was last updated on May 11, 2022.

Re: Checking for application updates at 0%

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Reinstalled McAfee.  It's running Version 16.0 R43 with Component updates dated today.  I successfully ran a Vulnerability scan with, as usual, no updates.

The functionality of this version is different from the previous one so it will take a bit of time to become familiar with it.

I monitor this version for the next couple of weeks to see it through scheduled scans.

Thanks for you help.

Re: Checking for application updates at 0%

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  • The New Device/Location Verification code is sent to the verified email address tied to your Twitch account. If you don't remember which Twitch account is tied ...
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