×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
abramha
Contributor
Message 1 of 2

Charged twice on my credit card bill

Hi Sir,

I brought personal protection for one year two weeks ago. At the first time, i filled my credit card info on the web page, and sent it. BUT, the page return "please contact our service member". I have no idea what happened at the time. After checking my credit card aount, make sure it wasn't on the purchased list, I signed in my mcafee account and filled my credit card info to buy the same production again. At the second time, i got the correct response, and personal protection is working well.

After receiving my latest credit card bill, i found i have been charged twice for the same production. How could i do? Might i have some suggestion? Thanks.

BRs.

abramha.

1 Reply
Peacekeeper
Message 2 of 2

Re: Charged twice on my credit card bill

Read this and call customer service on the link provided. It should be sorted out asap.

Follow what is in This FAQ

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community